Remote Assistance & Support Tickets

For Remote Assistance, please follow the instructions provided by your support technician. CLICK HERE for our remote connection program. Download and then run the TeamViewer program. After the program runs, you'll see two numbers - an ID and password. Please give these numbers to our support technician and follow their further instruction.


To submit a Support Ticket please visit our Helpdesk:

For secure email settings, please click on:
Secure Email Settings

For instruction on how to setup your iPhone for Exchange email, please click on:
iPhone Exchange Email Setup

For guidance on Managing Your Email, please visit:

For the Email Administrator's Guide, please visit:

Please review our:
Acceptable Use Policy

Micro Advantage Inc. does not manufacture CD/DVD-ROMS or removable storage devices. If you have a branded Micro Advantage storage device, we assure you it was not produced by us.